The Sydney Roof Doctor holds a 4.1 average from 173 Google reviews, with virtually all work carried out personally by Steve Vella. Many reviewers, some returning customers of over a decade, describe leak repairs, gutter cleaning, whirlybird installation and ridge maintenance completed with before-and-after photos and a detailed written report. However, several reviews raise concerns about cost relative to time spent, including one describing $2,200 charged for under three hours' work, and others describing missing photographic evidence or a leak the reviewer felt recurred after the first rain. Prospective customers should weigh this mixed picture against the many long-standing customers who rate the service highly.
Reviews
4.1 / 5 · 173 totalI had a very disappointing experience with this roofing contractor. The job took much longer than promised, and the quality of work was poor. I’ve already noticed leaks after the first rain. Communication was also lacking throughout the process.
Steve Vella is a great guy and a pleasure to deal with. Highly recommended if you want your roof looked after. Stew B
Steve Vella is efficient, detailed in his work and communicates with you every step of the way. He comes in and does a very detailed report and provides photos. He talks you through what the problem is and how he will fix it. The fix happens the same day. You then get another set of photos, after the job, is completed so you can see that it is done as explained. I would highly recommend Steve, If you have a leak in your roof or you’re carrying out your regular roof maintenance.
Been hiring Steve Vella for a number of years, always happy with their work, their honesty, and their affordable prices. They Clean, Repair, and Report any issues they find. I would highly recommend people with roof issues to give The Sydney Roof Doctor a call.
Steve is responsive, efficient and informative. You know what you’re up for from the start. The job is done professionally and he even cleans up afterwards. Happy return customer!
Steve is very efficient, most pleasant, has great communication and has done a great job at a reasonable rate. I would recommend him to anyone needing roof repairs.
I’ve had the pleasure of having Steve as my roof doctor for the last 12 years. He was incredibly attentive to detail and demonstrated the utmost professionalism throughout the entire process. I wholeheartedly give him full credit for his exceptional work and would highly recommend his services to anyone in need of roofing expertise.